Shipping policy

Shipping Policy

Where we ship

Annie Did It offers standard shipping within the United States.

For international shipping requests, please contact annie@anniedidit.com before placing your order. Availability and shipping costs will be confirmed individually.

Processing time

Ready-to-ship orders are typically prepared and dispatched within 2–3 business days, excluding weekends and holidays.

Made-to-order pieces typically require 2–3 weeks before shipping, depending on the piece. Any different processing estimate will be stated on the product page or communicated directly to you.

Processing time does not include carrier transit time.

Shipping rates

Standard shipping within the United States costs $10 per order.

Orders totaling $150 or more qualify for free standard shipping within the United States. The qualifying amount is calculated after discounts and before taxes.

For expedited shipping, please contact annie@anniedidit.com before placing your order. We’ll confirm whether your requested timeframe is possible and provide a shipping quote. Faster shipping does not shorten the time needed to create a made-to-order piece.

Estimated delivery

Standard delivery generally takes 3–5 business days after the carrier receives the package.

For ready-to-ship orders, this means an estimated 5–8 business days from purchase to delivery. For made-to-order pieces, please allow the stated production time plus carrier transit time.

Delivery dates are estimates and aren’t guaranteed. Weather, holidays, carrier delays, and other circumstances outside our control may affect delivery.

Tracking

When your order ships, you’ll receive an email containing tracking information. Tracking activity may take up to 48 hours to appear after the shipping label is created.

Shipping address

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice an error, contact annie@anniedidit.com immediately. We’ll try to update the address, but changes cannot be guaranteed after an order has been processed or shipped.

Delayed or missing packages

If your package appears delayed, check the tracking information and contact the shipping carrier first.

If tracking shows that the package was delivered but you cannot locate it, please check with household members, neighbors, and the carrier. You can also contact annie@anniedidit.com, and we’ll help you review the shipment information and available next steps.

Damaged packages

Please keep the item, shipping box, and all packaging materials if your order arrives damaged. Contact annie@anniedidit.com as soon as possible and include your order number and photographs of the item and packaging.

For complete instructions, review our Return and Refund Policy.